Privacy Policy
MUM INDUSTRIES INC. PRIVACY POLICY
Revised January 2026
At MUM Industries, Inc. (collectively referred to as ”MUM”, “we”, “us” or “our” in this privacy notice) we take your privacy very seriously. This privacy policy describes the information that we, and our subsidiaries and affiliated companies, collect about you, our customers and consumers, through our “Services”, which include our website (https://www.mumindustries.com/), emails, and our accounts and content services on third-party websites and applications. This policy has been prepared, in part, to comply with the EU’s General Data Protection Regulation (GDRP). If you have any questions concerning this policy or about the data that may be collected, please contact us at corporate@mumindustries.com.
THE DATA WE COLLECT ABOUT YOU
We may collect your personal data. Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data – this data includes first name, last name, username or similar identifier. We may collect Identity Data if you provide it to us.
- Contact Data – this type of data includes address, email address and telephone numbers.
- Technical Data – this data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
- Usage Data – includes information about how you use our website, products and services. We may also collect information about how you access and use the Service. This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
- Tracking & Cookies Data. We use cookies and similar tracking technologies to track the activity on our website and hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
ONLINE DATA PARTNERS
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. Learn more about how each data partner processes your information below.
Google Maps: This feature visually represents geographical information and interactive maps. Google also collects, processes and uses data on visitors to our website when they visit our webpages that have embedded Google maps. Further information on the data collected and used by Google, your rights and privacy can be found in Google’s privacy policy at https://www.google.com/privacypolicy.html. You can change your settings in the Google data protection center, allowing you to administer and protect the data processed by Google.
Google Analytics: Google Analytics mainly uses first-party cookies to report on visitor (user) interactions on our websites. Users may disable cookies or delete any individual cookie. You can find more detailed information on the terms and conditions of use and data protection at https://www.google.com/analytics/terms/ , https://policies.google.com/?hl=en, https://support.google.com/analytics/answer/6004245 and https://policies.google.com/technologies/partner-sites
Google reCAPTCHA: reCAPTCHA, requires users to click a button that says “I’m not a robot” and Google can then determine whether to prompt the user with additional questions (i.e. select pictures that best describe “X”) to verify if that person is in fact not a robot. ReCAPTCHA collects personal information from users to make this determination of whether they’re human and not a bot. We have implemented reCAPTCHA on our site and use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Use. You can find more detailed information on Google reCAPTCHA and the associated data protection declaration at: https://policies.google.com/technologies/ads?hl=en
YouTube: Google collects information about your activity in YouTube which may include terms you search for; Videos you watch; Views and interactions with content and ads; Voice and audio information when you use audio features; Purchase activity; People with whom you communicate or share content; Activity on third-party sites and apps that use our services and Chrome browsing history you’ve synced with your Google Account . You can find more detailed information on the terms and conditions of use and data protection at https://policies.google.com/privacy and YouTube’s PRIVACY GUIDELINES.
RB2B: RetentionB2B collects information about your activity on our website including the pages you go to and the duration of your visit. Your website activity may be associated with other personal information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these emails. You may opt out of receiving this advertising by visiting https://app.retention.com/optout
Digikey: Ordering functionality and fulfilment on our website are provided by Digi-Key Corporation. If you place an order for an item, that item may be sold and delivered to you by Digi-Key Corporation. Your online purchase will be subject to Digi-Key Corporation’s Conditions of Order (https://www.digikey.com/en/terms-and-conditions ) and Digi-Key Corporation will collect and process your personal data in order to fulfil your order. For more information about how Digi-Key will process and protect your personal data, please see Digi-Key Corporation’s Privacy Notice. https://www.digikey.com/en/help/Privacy
HOW IS YOUR PERSONAL DATA COLLECTED?
We use different methods to collect your personal data, including:
Direct interactions. You may provide us your Identity and Contact Data by completing online forms or by communicating with us by post, phone, email or otherwise. This includes personal data you provide when you purchase our products, inquire about our products or our terms of product sale.
Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, and other similar technologies.
Third parties or publicly available sources. We may receive personal data about you from various third parties as set out below:
HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Product and Service Improvement. We use your information to understand and analyze our user base and how you use our and our affiliates’ services, to improve and enhance these services, including building correlations in order to better develop new products, services, features and functionalities.
- Marketing and Promotions. We use your information for marketing purposes, including sending you alerts, phone calls, direct mail, emails and text messages about products, promotions and measure and understand the effectiveness of our marketing. You will receive marketing communications from us if you have requested information from us or if you have purchased products from us in the past and, in each case, you have not opted out of receiving that marketing.
- Analytics and Performance. We use your information to measure performance and analyze key metrics relevant to our business.
- Service Communication and Customer Care. We use your information to communicate with you, including sending you service information such as confirmations, invoices, notices, updates, security alerts, user surveys, and support and administrative messages; and to respond to your comments and questions and provide customer service.
- Security and Fraud Prevention. We use your information to protect, investigate, and deter against fraudulent, unauthorized, infringing or illegal activity, including click fraud.
- Legal Purposes. We may process your personal information where we need to comply with a legal or regulatory obligation.
You have the right to withdraw consent to marketing at any time by contacting us.
THIRD-PARTY LINKS
Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
THIRD-PARTY MARKETING
We do not share your personal data with any third-party for their marketing purposes.
OPTING OUT
You can ask us to stop sending you marketing messages at any time by contacting us at any time. Where you opt out of receiving these marketing messages, this will not apply to personal data previously provided to or collected by us.
DISCLOSURES OF YOUR PERSONAL DATA
We may have to share your personal data with third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
INTERNATIONAL TRANSFERS
Our corporate headquarters are located in the United States of America, and many of our external third parties are based outside the European Economic Area (EEA). Any personal data collected will involve a transfer of data outside the EEA.
DATA SECURITY
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
DATA RETENTION – HOW LONG WILL YOU USE MY PERSONAL DATA FOR?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances you can ask us to delete your data; see below for further information. In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
CONTROL OF YOUR PERSONAL INFORMATION
You have the right to access, modify or delete your personal information at any time. We will fulfill requests to your personal data within 30 days. Requests can be send to corporate@mumindustries.com. You may unsubscribe from our email communications at any time by emailing marketing@mumindustries.com.
CHANGES TO OUR PRIVACY POLICY
This Policy was last updated in January 2026. Please check back regularly to keep informed of updates to this Policy.
COMPLAINTS
While we hope that you will not need to, if you want to complain about our use of personal information please send an email detailing your complaint to corporate@mumindustries.com.
CONTACT INFORMATION
MUM Industries, Inc.
8989 Tyler Blvd.
Mentor, Ohio 44060
USA
(440) 269-8155
YOUR LEGAL RIGHTS
Under certain circumstances, you have rights under data protection laws in relation to your personal data to:
request access to, correction of or erasure of your personal data; object to processing of your personal data; or withdraw consent.
If you wish to exercise any of the rights set out above, please contact us.
